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Getting Started
Everything new users need to navigate and get comfortable with the platform.
How to use zapfloor?First time users, I'm here to help! In this video we guide you through meeting room bookings and other zapfloor features.
How to change my languageYou would like to change the language of your user account. It is really simple just follow the following steps.
How to reset your password in ZapFloorHQ
A quick look at the user dashboardThe different features of the dashboard explained.
How to adjust your mail subscriptionsWant controle over which emails you receive? Adjust your mail subscriptions in the platform.
How to book a desk or parking via the websiteA few simple steps to reserve a desk or parking spot through the website. Make a reservation to make sure there's a workspace for you.
Book a desk on recurring occasionsAn efficient way of planning your reservations of hotdesks or parking.
How to follow colleagues and receive notificationsStart following your team members or project colleagues in the platform to improve collaboration within teams.
How to create groups for desk reservationsYou can create groups in the desk booker, so you can improve collaboration and work together on certain days.
How to switch between locations in ZapfloorUse the location picker to switch between buildings or sites.
How to report an incidentHow to report an incident on zapfloor through the website. Use incidents to log issues with the building or infrastructure.
How to Report an Incident through the Mobile AppReport an incident through the mobile app to let the office manage know!
Where to find your location's F.A.QThe F.A.Q. (frequently asked questions) can contain information about the offices, services and building.
How to announce a visitor in the web appAnnounce a visitor to your office using the web app.
How to access communities and eventsCheck in with your colleagues and coworkers via the communities in de web app.
Join Events in the Social tabLet organizers know you're joining and check out details about events.
How to access the shared filesYou can access files that are shared with you in the desktop version of the platform, we'll show you how.
Where to find your invoice in the desktop appFollowing steps are to check and pay your invoices.
How to open a SaltoKS lock using the appUse the Zapfloor app to open smart locks in your office.
How to manage your team (user management in zapfloor)Use Zapfloor to make sure all your team members are able to login and use the platform, or archive old users.
How to view your reportsGet an overview of your statistics
How to request extra access profilesYou can request extra access from the desktop app, so you can book in new zones or areas.