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Facility Operations
Operational management of your center, visitor control, and delivery logistics.
How to activate an existing product on a new locationWhen you open a new location and want to use the same products, you can use zapfloor to share products among locations.
How to close my location for a period of timeUsing business hours settings, you can close down or disable a whole location for a set amount of time
How to create a building policy for your membersYou can set up a building policy or house rules for your users in Zapfloor.
How to create a cancellation policyCreate a policy to add cancellation fee when cancelling a booking
Pictures for your desks or meeting roomsYou're using the iframe and would like to showcase your space using photos for meeting rooms or hotdesks. This is what you need to check.
From Address per LocationYou can decide from which address your automated e-mails are sent. Use this setting to connect an email address to a location.
Add new locations to your zapfloor accountWhen you need to add new locations, you have the option to do this yourself. Be aware that this might influence your license fee.
How to enable or disable a location in your iframe?We offer iframe to sell desks or meeting rooms on your webiste. Here's how to manage which locations are visible.
How to create a new unit type or area?You can create an extra unit type if you need a separation between different types of office space or areas
How to create an office floor planCreate an office floor plan to show office availabilities on a floor plan
How to edit name and settings for a hotdeskUnits which have hotdesking enabled will show a list of Hotdesks. You can edit the settings per desk.
How to create a new unit in My CenterDesks, offices, seats... Your Zapfloor set up reflects the situation at your center. In this article we show you how to create new units.
How to edit a unit in My CenterEdit workspace details for private offices, shared desks or other unit types.
How to delete or archive a unit in My CenterDelete/remove/archive a workspace unit, like a private office, shared desk or any other unit type
How to assign specific meeting rooms to specific customers, via resource groupGive certain users to access to book specific meeting rooms while making sure the other customers cannot book the same meeting rooms.
A meeting room that can only be booked with credits - how to set it upYou can have a meeting room that shouldn't be bookable unless customers or teams have credits to pay for the room.
How to set up pricing for your meeting roomsYou can set up a very basic pricing or go into details with a more advanced pricing table
How to make a meeting room not visible for your customersOne or multiple of your meeting rooms should only be visible by operators. See how to hide meeting rooms from your customers in a two steps.
How to disable booking after credits are finishedWhen there's not enough credits left, booking will be disabled.
How to set a different meeting room price per customer type?You can give a different rate for external, members and guests
How to edit meeting room detailsEdit meeting room details or add photo's or images to the meeting room.
How to delete a meeting roomDelete/remove or archive a meeting room
How to create a new meeting roomHow to add a new meeting room in zapfloor's My Center
How to close a meeting room for a certain period?Use business hours to close a room for a specific time period or specific days. This is useful during construction work or conferences.
How to add a new layout to your meeting roomsApart from the default layouts, now you can add a custom layout to your meeting rooms
Grouping meeting rooms in categoriesGroup your meeting rooms in categories of your choice on your calendar
How to export products for My CenterExport a list of products per location to check names or journal codes.
How to detach a product from a locationYou can detach products you'll not use on a specific location from the product list in My Center. It will stay active on other locations.
How to archive or detach a productWe'll show how to archive or detach a product from your location. And how to manage products per locations in a multi location set up.
How to create a productYou can add products or services to meetings or contracts, or generate separate orders. Here, we'll show you how to set up a product.
How to View Product across your location and Add an existing Product from one location to anotherYou can use this if you have multiple locations active in Zapfloor
How to edit a product in My CenterEdit name, description, price, VAT or accounting information and settings for a product in My Center.
Visitors
Manage visitors using zapfloor and zapfloor's tablet app
Visitor management for office managers and receptionistsWelcoming guest or visitors can be a mess. With these steps we make it easy and efficient!
Visitor email and notification detailsWhen you let members invite visitors into the building, you have some advanced functions. We will help you set up a smooth welcome flow.
What is the zapfloor lobby app?You are using Zapfloor's visitor module and are considering using the tablet app as a digital reception? Here's how the lobby app works.
How to start using zapfloor's digital lobby appWelcome your visitors using out digital lobby app
How to pick your font for the reception appUse Zapfloor's digital lobby app to welcome visitors, register packages and create new customers. We'll show you how to change the font.
Deliveries
Manage post, letters and packages using Deliveries in zapfloor
How to manage deliveries, packages, parcels and snail mail in ZapfloorIf you use the visitor module you can use Zapfloor's delivery option. This keeps you and your members up to date regarding deliveries.
Which emails will send out for a delivery?
Lead Manager
With the Lead Manager module, you can generate leads through you website or other sources and follow-up through ZapfloorHQ. You can send them a quote and convert them to customers.
How to delete an account from the lead managerAccidentally created an account too many? You can delete it using these steps